Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time

We ordered a prelit xmas tree after the holidays in 2016. Our old tree had gone bad during the holidays and we figured we would order a new tree in January and store it until Xmas so that we wouldn't have to worry about it.

The tree came and we put it in the garage with the rest of our holiday gear. Xmas 2017 rolls around and we take it out of the box. Come to find out they had shipped us the wrong top for the tree. It wasn't lit like the rest of the tree.

After many hours on the phone with customer service they blamed us for not checking the tree when it came and said they could do nothing. Terrible customer service.

Product or Service Mentioned: Christmas Central Shipping Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Feb 12, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like