Not resolved
Customer service

Have an issue with shipping but for days cannot contact them via phone, chat or email. The Christmas central web site says that an order will be shipped the same day as the order but my order has not shipped.

I must have the order delivered before Christmas. I have left numerous phone messages asking for a call back and have send emails asking for a response to my inquiry to no avail. And their Chat option always returns a message that their agents are not available so leave a message but there is never a response to my message.

I wish I had vetted their customer service before placing my order. Lousy service.

Product or Service Mentioned: Christmas Central Shipping Service.

Reason of review: Poor customer service.

Preferred solution: I want to contact customer service.

I didn't like: Customer service.

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