We ordered and received a tree that was so skimpy and tacky. It didn't look anything like the picture.
It looked so sickly. When we returned it, they charged a 20% restocking fee Plus shipping. I called them about it and they insisted on this policy. This is a terrible return policy.
I shop on the internet all the time and I have never had to pay either fees for returns. The re-stocking fee especially is such a rip-off. Don't order from this company!!
There are many other reputable websites out there for Christmas trees. Stay away!